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Transition - Inbound Service- to -Inbound Sales
Train Your Staff Over Lunch....
and We'll Bring the Lunch
$59
3 Munch'n Learn Sessions
Choose 1, 2 or All...
1. Rapport & Control
-Your Committment: Training Contract
-Building Rapport & Creating Impressions
-Probing & Qualifying (Intro)
-Objections: Anticipating & Handling (Intro)
2. Building Value
-Features & Benefits
-Convert Complaints into Sales
-Bridging Service-to-Sales: Adding Value
-Maintaining Control
-Qualifying Techniques
3. Closing & Putting it all Together
-Closing Techniques
-Sales through Service
-Call Guides Do's & Don'ts (Inbound & Outbound)
Unbelievable Value...
What You Get...
We Come to You!
We Bring Lunch!
Train on Their Lunch!
Ridiculously Low Price!
Immediate Results!
Leverage Customer Contacts for
Up-Sell/X-Sell Oppotunities.
Certificate of Completion
For Gradutes of all 3 Sessions
No Minimums...No Strings!
Only
Get the Most from EACH Customer Contact...
Coming Soon...
- How to Irritate Your Customers
- Make your Program Flop
- Lose Business Through Service Excellence
- A B C's of telephone selling.
Training
Munch'n Learn
Learn about our other Sales & Service traiining
Our Approach
- Customized to address your issues
- Workshop format
- Homework/Assignment
- Accountable - we track before & after results
We Promise Results...
Call Today
416-498-9440
Coming Soon...
- Efficiency Assessments (Audits)
Learn how to Audit yourself...
- Say good bye to expensive Consultants!
- Guaranteed to find opeational savings!
ERIC YOUNG ASSOCIATES is a Division of Tele-Centre Assist Inc.
416.498.9440
SALES GROWTH + CONTACT CENTER CONSULTANTS
Contact Centers & Sales Departments
Operations & Technology Consultants
