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CONTACT CENTER & OPERATIONAL EFFICIENCY CONSULTANTS
Savings, Sales Improvement, Enhanced
Customer Experience

CALL TODAY!   (416) 498-9440  or  877-889-ERIC (3742)

Services

We offer 6 integrated services for realizing operational efficiency, eervice quality & revenue improvement in contact centers and back office departments.

  1.    Operational Efficiency - BaseLine  Audit + Implementation
  2.    Quality Evaluations
  3.    Vendor & Performance Management
  4.    Sales Improvement
  5.     Staffing for Subject Matter Experts 
  6.   Operational Efficiency & Contact Center Technology
  7.   BLOG
  8.   Clients & Testimonials
  9. ​   About Us