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CONTACT CENTER & OPERATIONAL EFFICIENCY CONSULTANTS
Savings, Sales Improvement, Enhanced
Customer Experience

CALL TODAY!   (416) 498-9440  or  877-889-ERIC (3742)
JOB BOARD

ERIC YOUNG ASSOCIATES is a trusted source for hard-to-find Subject Matter Experts (SME) for both contract work and full time employment. 

We focus on expertise that falls within the scope of our niche consulting practice so that we can also offer additional value for our clients in the form of ongoing insight and guidance on the progression of a project.  


We tackle anything contact center or Lean / Process related. 


-  Project Management
-  Six Sigma Process Improvement
-  Business Analysis
-  Workforce Management (Forecasting & Intraday)
-  Telecom (i.e. Genesys, Cisco, Avaya etc.)
-  CRM Support
-  Vendor Management
-  Software Sales
-  Training
-  Contact Center Operations & Technology Executive

We have been helping executives build teams and execute specialized projects for decades. We understand the demands of these roles because we are SME's ourselves.

CURRENT JOB OPPORTUNITIES

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