ERIC YOUNG ASSOCIATES is a Division of Tele-Centre Assist Inc.
SALES + CONTACT CENTER CONSULTANTS
Process Improvement
200% ROI
Welcome to Eric Young Associates
Our operations & technology solutions are positioned to drive revenue growth and efficiencies in Contact Centers & Sales departments.
We employ disciplined process design techniques, premised on Six Sigma and continuous improvement.
And to support your specific Operations, Telecom & IT projects we offer seasoned expertise focused on Contact Centers & Sales applications.
IT, Telecom & Operations
SALES & CONTACT CENTER
- Workforce & Capacity
- Intraday
- Vendor Management
- Telecom Engineers
- Genesys, Cisco, Avaya
- Six Sigma, PMP, BA
- Sales & CRM Support
Contact Centers & Sales Departments
Operations & Technology Consultants
- Fees based on results - 200% ROI