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Contact Center Experts, Six Sigma Practitioners, Workforce Managers & Schedulers, Business Analysts, Project Managers, Telecom Engineers, Operations Executives...

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  1. ?

    How can you help me?
    ERIC YOUNG ASSOCIATES is operated by professionals from within these industries. We are Subject Matter Experts (SME's) ourselves. That's all we do! We speak the same language. We share your passion and we know your pain.
  2. ?

    I'm only interested in projects / contract work. What do I need to do?
    For projects, we deal with independent consultants (operations & technical) and you would need to either be incorporated or at the very least register a company name which is a very simple and inexpensive process. We treat our consultants and candidates like clients. Your professionalism and the quality of the work you do is what ultimately defines our firm. We offer a variety of interesting assignments and our consultants tend to stay with us for the longer-term. Some of our consultants have been working with us since inception in 1996. We offer full financial and client contractual transparency so everyone is equally aware.
  3. ?

    What is the cost of your service?
    Our service is always free. Although consultants and candidates pay nothing, we view you as our client.
  4. ?

    How do I know that you won't just waste my time with empty promises?
    Usually we only interview or contact you when we have something real and relevant because we want to be respectful of your time. However, we recommend sending us an updated resume and calling to arrange an interview if you want to be sure that you are considered as engagements come up.This way we are ready to act quickly when a suitable project arises. When an appropriate engagement does arise, we will present your CV to our client and arrange a time for the two of us to meet with the client so they can interview you.
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