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Services
Operations, Telecom & IT
ERIC YOUNG ASSOCIATES is a Division of Tele-Centre Assist Inc.
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Consulting Services
Contact Centers & Sales Departments






Objective
Build a process driven infrastructure using a disciplined Six Sigma approach. for the purpose of creating measurement, accountability, consistency & sustainability.










2-5% of gross
revenue back to
your bottom line.
Read More About our Assessment Process
200% ROI
Guaranteed!
416-498-9440
We tackle any project that is Sales or Contact Center related (Operations, Telecom & IT).

Whether your need is for a specific project or even to hire an industry expert our optons will deliver the expertise you need within budget
416.498.9440
Issues We Routinely Address...
  • Flat or erratic sales
  • Underperforming teams
  • Inefficient service (costly operations)
  • Service people reluctant to sell
  • Building Sales & Contact Center Teams
  • Telecom Engineering
  • Applications Development Issues
  • BPO Justification, Vendor Selection
  • Vendor performance issues
  • Sales growth
  • Operational efficiency
             (while improving the customer experience)
SALES GROWTH + CONTACT CENTER CONSULTANTS
Contact Centers & Sales Departments
Operations & Technology Consultants





3 Options for Completing Your Projects

1.  Consulting
  • We manage & complete your project

2.  Contract Consultants
  • We supply the hard-to-find specialized expertise your project requires; Within your budget & no added fees!

3.  Direct Hire
  • We source, qualify, screen & guarantee the quality of any people you hire through our firm